Three months ago, I wrote about the poor service I was experiencing as the Interstate languished in the storage yard at Pete’s RV’s in South Burlington. I guess I knew then, when they took their sweet time to do anything, that my rig was a hostage. Early on, I wasn’t too concerned since I had no plans to travel and many other projects on my plate but in the last few months, it’s been ridiculous.
I won’t make you read all the details but it was just unresponsive service: concentrating on prepping sold rigs, delaying getting the rig in and then blaming suppliers for long delays, never initiating status calls or emails, just forgetting to do things and letting the rig just sit there. I was quite patient (too patient) having not a lot of other options.
My insurance adjuster for Progressive has been wonderful, but frustrated. He knows that he recommended Pete’s over a couple of smaller local RV centers. He was happy to call me Wednesday with the “it’s ready to go” news.
So, after five and a half months, I picked up the rig Thursday and brought it home. The awning is still missing but that’s another story.
Time to move on and do some local travel before heading out in January. This year’s winter trip is nearly set. Up ahead, look for more positive reports, bird photos, and less whining.